At RAW Aromachem, we ensure safe and timely delivery of all bulk fragrance oil and raw material orders.

1. **Dispatch Timeline**
   - Orders are usually dispatched within **2–5 working days** of payment confirmation.
   - Custom or large-volume orders may require additional processing time.

2. **Shipping Method**
   - We partner with trusted logistics and courier companies for domestic and international deliveries.
   - Shipping method and partner will depend on order volume, destination, and customer preference (if shared).

3. **Delivery Time**
   - Standard delivery timelines range between **3 to 10 working days** depending on your location.
   - Delays due to external logistics factors are beyond our control, but we will assist in resolution wherever possible.

4. **Shipping Charges**
   - Shipping charges are calculated based on weight, volume, and destination.
   - For bulk orders, shipping charges may be waived or subsidized — please contact us for details.

5. **Order Tracking**
   - Tracking details are shared via email or WhatsApp upon dispatch.
   - For any queries regarding shipment status, email us at rawaromachem@gmail.com with your order number.

6. **Damaged Shipments**
   - In case of leakage or damage during transit, an **unboxing video is mandatory** to claim replacement or refund.

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For shipping-related support, please reach out to us at **sales@rawaromachem.com** or call **+91-8435083902.